Smartwatch as an ERP extension

Although it seems that  companies today are already fully computerized, this is not entirely true. The computerization of companies is fully dependent on the computerization of their employees. Most workers, e.g. in the field of production and logistics, but also in other sectors, are deskless and not computerized. The reason is simple. They need both hands to do their work, so using a smartphone is not suitable for them. A smartwatch seems to be a suitable solution for this type of worker.

Task management system

The use of smartwatches in company processes has several specifics.

The limiting factor is the small display. For this reason, it is appropriate to use a simple application that will not bother the user and will only provide them with important information, or require only essential data input.

On the other hand, smartwatches also have many indisputable advantages. One is that they are attached to the worker’s wrist, so they immediately get his or her attention by vibrating when the situation in the work process requires it, even in the noisy environment of production halls. 

The use of a smartwatch as a task management system, which enables the involvement of even deskless workers in the automated management of processes, seems to be the most appropriate.

This system enables task planning for deskless workers. Immediately after scheduling the task, the system will deliver this task to a designated worker on their smartwatch. This task will be taken over by a smartwatch app that requires the worker’s attention by vibrating on their wrist. The employee performs the task according to the instructions on the watch display. After finishing the work, he/she confirms the task completion on the watch display. All data from the watch will then be sent to the backend system.

Tasks can have a simple character with a task description. Then the application on the watch will only display the task description and the Start and Finish buttons. Such a task management system is extremely easy to use and does not require any employee training. Even so, it brings extremely interesting benefits for automated process management.

However, tasks can also be complex, with subtasks that navigate the worker during an execution of the task, or provide him with important real-time information from the system’s back-end system (e.g. stock level).

Another option is to fill out a checklist where simple data input options (Yes/No, picklist, Numeric) can be used. The output from the checklist can then be processed in the back-end system, which can result in an improvement in work processes management.

Text and voice Communication 

Smartwatches are also a suitable tool for communication between employees.

Smartwatches can be used to send and receive short messages, alerts, and notifications, which can improve communication between workers and management. Voice communication to Smartwatches is also an option and can substitute single purpose and expensive communication solutions. Communication functionalities can help solve emergency situations, prevent delays and ensure that everyone is on the same page.

Integration with ERP system

One of the big challenges in the field of using smart watches in the environment of production companies is the integration into ERP systems.

An ERP (Enterprise Resource Planning) system can be used to manage various manufacturing and logistics processes by integrating multiple functions and departments of an organization into a single system. Here are some ways an ERP system can help manage processes:

  • Materials Management
  • Production Planning
  • Quality Control
  • Logistics Management

Most of these processes are executed by workers who are deskless and in most cases are not connected to this ERP system by any electronic device. Smartwatches can therefore play an important role here.

In combination with the Task management system, they enable the full incorporation of these workers into automated process management.

Companies thus gain completely new possibilities for optimizing their processes and better solving extraordinary situations that can cause production delays or other serious problems.

How to proceed?

Try NIVY Watch. A specialized smartwatch solution for managing tasks and activities of indoor deskless workers.

It is suitable for logistics, manufacturing, retail, and healthcare industries.

More info at; or


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